If you have trouble finding a phone number, then try: 1 (800) 474-6836 NOTE: After you get through, stay on the line until you are finally able to talk to some one - it can take a while! If you live elsewhere, contact information is on this page: If you live in the US or Canada, contact information is on this page: While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely. You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it. Second, if you have a USB boot stick and have confirmed that it boots in other PCs, then there definitely is a problem with USB booting with your PC. Windows simply doesn't boot from external drives like that. I have also tried disabling secure boot to get around the UEFI aspect but, that did not change the situation.First of all, your PC is not going to boot from an external hard drive no matter what you do. In Rufus I specified to use the GPT partition so it will work with the UEFI drivers. Processor: Intel(R) Xeon(R) W-2145 CPU 3.70GHz
How can I get the machine to boot from my USB so I can load up Linux onto the computer? I'm not sure where I'm going wrong. I have moved all USB ports to boot up first in the boot sequence but the machine still boots up straight into what looks like windows.
When I boot the computer up, with the USB inserted, and head into the BIOS (F10) or the boot menu (F9) the bootable USB does not show up in the boot menu. I used rufus portable ( ) to configure the USB using the ISO file. I've recently gotten a new Linux box (HP Z4 G4 Workstation) and I'm trying to boot up Linux (Mint cinnamon 1.9) from a USB and I cannot get it to work.
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